Tech Services is in Room 99 over by the pool. You can also contact us at (530)529-8733 or email us at support@rbhsd.org

There are a few cases available but it's important that you know what model Chromebook you have. We currently have 3 Different models in circulation.

Characterized by a black textured shell and rubber edges. With the HP insignia in a gloss finish on the back (see picture).

You can find a basic case Here.

Characterized by a matte black shell and the Acer Insignia in white on the back of the chromebook (see picture).

You can find a basic case Here.

Characterized by a grey shell and a gloss hp logo on the back (see picture).

You can find a basic case Here.

If you aren't sure which Chromebook you have, stop by or contact Tech Services and we would be glad to help! :)

• Turn your Chromebook off immediately.
• Unplug from your charger if you had it charging.
• DO NOT TURN IT BACK ON
• Return the Chromebook to Tech Services (RM 99) ASAP. 
• We may be able to repair or clean the Chromebook if you get it to us quickly. 

If you've lost your Chromebook, inform Tech Services immediately so that we can put the Chromebook into theft recovery. At this point, please wait a couple days to see if you can find your Chromebook or if it pops up in theft recovery. You can also pay the total loss fee ($240) at the Student Store and we will be able to provide you with a new Chromebook. You may be eligible for a long term loaner from Tech Services to use for the rest of your time at the high school. However, you will not be able to keep it at the end of your time here. 

If you can't remember your password, one of your teachers should be able to reset it for you via Classlink. You can also stop by Tech Services or give us a call and we can reset it for you. 

• The first thing you can do is inspect your charger for any damage. 
• Try a different outlet.
• Check that the tail is firmly plugged in to the brick (see pictures).

• If none of these options work, please bring Chromebook to tech services so that we can address the problem and get it repaired. 

Yes, you get to hold onto your Chromebook over summer if you are Freshman-Junior. Seniors will receive access to a form near the end of the school year that will allow them to keep their Chromebook indefinitely if they'd like.