If you aren't sure which Chromebook you have, stop by or contact Tech Services and we would be glad to help! :)
How much will this damage Cost?
$40 without insurance.
If your chrombook is lost, stolen, or damaged beyond repair, there is a $240 replacement fee.
Subject to cost of parts.
What do I do if...
I spill liquid on my chromebook?
Turn your Chromebook off immediately.
Unplug from your charger if you had it charging.
DO NOT TURN IT BACK ON
Return the Chromebook to Tech Services (RM 99) ASAP.
We may be able to repair or clean the Chromebook if you get it to us quickly.
I break my screen?
Bring Chromebook to Tech Services (rm 99) as soon as possible.
The repair is very quick (it usually only takes us about 10 minutes).
A fee will be added to your account (see damages and costs).
I lost my Chromebook?
If you've lost your Chromebook, inform Tech Services immediately so that we can put the Chromebook into theft recovery. At this point, please wait a couple days to see if you can find your Chromebook or if it pops up in theft recovery. You can also pay the total loss fee ($240) at the Student Store and we will be able to provide you with a new Chromebook.
I can't remember my password?
If you can't remember your password, one of your teachers should be able to reset it for you via Classlink. You can also stop by Tech Services or give us a call and we can reset it for you.
My Chromebook isn't charging?
The first thing you can do is inspect your charger for any damage.
Try a different outlet.
Check that the tail is firmly plugged in to the brick (see pictures).
If none of these options work, please bring Chromebook to tech services so that we can address the problem and get it repaired.
I can't afford to pay the fee?
If you or your parents are unable to afford the fees from damages or loss, you can talk to Administration in the High School Main Office. Until then, there will be a fee on your profile but repairs will still be made.
Do I get to keep my Chromebook?
Yes, you get to hold onto your Chromebook over summer if you are Freshman-Junior. Seniors will receive access to a form near the end of the school year that will allow them to keep their Chromebook indefinitely if they'd like.